Author name: Grumpy Guy

Useless AI Customer Services Bot

Confidently Wrong AI: The Age of Hallucinating

We are now firmly in the era where everything is “AI-powered”. Toothbrushes that are AI-powered for your “brushing performance”. Snack brands proudly announce “AI-enhanced yoghurt”. Someone, somewhere, is probably working on a “AI-smart potato” with an app. The marketing departments are buzzing, the investors are delighted, and the rest of us are left wondering when

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The Grumpy Guy

Grumpy Wisdom #2025

Another year of wisdom gained and shared. My keeper (my wife) has been the biggest influence this year — mostly by pointing out exactly how I’ve been doing everything wrong. But I’ve learned to appreciate her guidance… even if it comes with a side of sarcasm. Grumpy wisdom, after all, isn’t about being mean —

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